resume

Career

OCT 2020 - MAY 2025

Director of Technology (CTO across Kayo, BINGE & Foxtel Media)

Foxtel Group

Directed technology for Streaming & Advertising, reporting to Group CTO & CEO. Drove growth & operational excellence across Kayo Sports, BINGE & Foxtel Media.
• Aligned technology with business strategy, managing an $80M+ budget & 250+ team while shaping roadmaps to drive customer value, engagement, retention & growth.
• Drove subscriber growth to 3M+ across Kayo & BINGE, increasing ad revenue 40% ($250M+) & tripling ad serve rates through platform & product improvements.
• Architected AI & big data strategy to personalise customer experience, improve retention & increase engineering efficiency through AI adoption & automation.
• Reduced tech churn 58%, cutting 10,000 cancellations & mitigating 70,000 with ‘Uninterrupted Streams’ metric, cutting complaints 85% & improving retention.
• Improved platform stability & customer experience, reducing app complaints 35%, lifting app ratings from 1.7 to over 3.0 & scaling systems for peak demand.
• Delivered end-to-end e-commerce platform using Salesforce, enabling cross-sell, partner integrations & new revenue channels.
• Architected DevOps pipeline migrating on-premise to GitHub & AWS Mac, cutting build times from 6 hours to 10 minutes & release cycles from 3 months to 2 weeks.
• Scaled engineering to offshore delivery centres, maintaining quality & continuity while reducing costs 20%.
• Redesigned operating model & restructured teams, introducing individual contributor track & rebalancing internal & external resources, increasing efficiency 18%.
• Built high-performing teams, scaling leaders & driving accountability.
• Led shift to product-led organisation, aligning C-suite priorities & cross-functional teams around customer value & delivery efficiency, improving speed to market.
• Built financial frameworks & resource planning, streamlining labour costs & improving alignment with finance.
• Developed cybersecurity frameworks to meet global compliance standards & protect millions of user accounts.

OCT 2019 - SEP 2020

Solutions Architect

BINGE

Collaborated with executive leadership, including the Chief Product Officer and Technology Director, to lead BINGE's launch, aligning product and technology strategy with business goals.
• Architected a scalable platform using AWS for 10,000+ hours of content at launch, expanding to 20,000+ hours within 12 months, guiding a team of 80+ engineers.
• Implemented a microservices architecture, transforming legacy systems to support rapid user growth, increasing platform reliability by 35%.
• Expanded integration of subscription management systems and enhanced device compatibility across platforms, driving subscriber growth to 300,000+ by September 2020.
• Ensured platform security using Akamai Security and Bot Management, along with Digital Rights Management (DRM) to comply with studio content protection rules.

OCT 2018 - SEP 2019

Solutions Architect

Kayo Sports

Collaborated with executive leadership, including the Chief Product Officer and Technology Director, to lead Kayo’s launch, aligning product and technology strategy with business goals.
• Architected a cloud platform on AWS for 30,000+ hours of content, partnering with Cricket Australia, resulting in subscriber growth from 100K to 400K+ in Year 1.
• Designed acquisition, identity, and subscription systems, as well as streaming for 50+ sports, optimising performance with dual CDNs (Akamai & AWS) for high concurrency and low latency.
• Scaled infrastructure for peak events, supporting hundreds of thousands of users while leading an engineering team of 80+.

AUG 2016 - SEP 2018

Solutions Architect

FOX SPORTS AUSTRALIA

Drove technology strategy and architecture, leading 40+ engineers to scale digital platforms.
• Launched OTT products (WatchAFL, WatchNRL), opening new markets and unlocking new revenue streams through strategic partnerships with the AFL and NRL.
• Consolidated on-premise platforms into AWS cloud, reducing costs by 20% and improving scalability, engagement, and performance for 4M+ users.
• Migrated real-time messaging from Parse (Facebook) to Braze, boosting customer engagement

Aug 2011 - Jul 2016

Web Engineering Manager

FOX SPORTS Australia

Led the digital transformation of FOX SPORTS, scaling the web engineering team from 1 to 10, and driving significant growth across digital platforms.
• Delivered a multi-year roadmap for 4 platforms, resulting in 200% traffic growth and enhanced user experience through a full-stack re-architecture (React, Node, AWS).
• Implemented agile and DevOps practices, improving productivity by 30% and reducing time-to-market by 40%.
• Developed a user acquisition strategy that increased conversions and revenue by streamlining registration and paywall systems.

May 2008 - Aug 2011

Web Engineering Manager

trueLogic

Led the transformation of retail e-commerce platforms for clients in a fast-paced digital agency environment. Focused on modernising platforms and processes to drive measurable results.
• Modernised e-commerce platforms, boosting online conversion rates by 30%.
• Introduced Agile methodologies, increasing team efficiency by 25% and accelerating project delivery times.
• Led teams to deliver high-quality, customer-centric solutions

Download CV

Credentials

EXECUTIVE LEADERSHIP

  • Executive Leadership, Rupert Murdoch Fellowship, Melbourne Business School (2024) 
  • Rising Leaders Forum, McKinsey & Company (2023)

EDUCATION

  • Bachelor of Science in IT (Enterprise Systems), University of Technology Sydney, Australia (2014)
  • Diploma in Professional Practice, University of Technology Sydney, Australia (2014)

TECHNICAL CERTIFICATIONS

  • AWS Certified Solutions Architect
  • Akamai Advanced Web Performance & Offload 
  • Akamai Kona Site Defender 
  • Akamai Media Delivery Foundations

Skills & Tools

STRATEGIC LEADERSHIP

  • Executive Management & Digital Transformation 
  • Technology Strategy & Roadmap Development 
  • Budget Optimisation & Financial Oversight 
  • Vendor Management & Strategic Partnerships 
  • Product Development & Team Scaling 
  • Change & Organisational Transformation 
  • Global Team Leadership & Distributed Workforce Management 
  • Team Leadership, Mentorship, Succession Planning

CERTIFICATION & TOOLS

  • AWS Certified Solutions Architect Associate 
  • Akamai Technologies (Web Performance, Kona Site Defender, Media Delivery) 
  • Salesforce CRM Platform 
  • Adobe Suite (Marketing Cloud, Analytics, Target) 
  • Programming Languages: Python, JavaScript, PHP, Kotlin

TECHNICAL EXPERTISE

  • Cloud Architecture, DevOps & Serverless
    (AWS, Docker, Kubernetes) 
  • AI, Data Analytics & Big Data
    (PySpark, Glue, Redshift) 
  • Microservices, API Design & SaaS
    (GraphQL, REST) 
  • OTT Media & Streaming 
  • Martech & CRM Tools
    (Braze, Klaviyo, Airtable, Salesforce) 
  • Data Visualisation & Monitoring
    (ELK Stack, Tableau, Power BI) 
  • Enterprise Architecture, Cybersecurity & Compliance (DRM, Akamai, AWS, Nullify)

Where I spend time

INDUSTRY INSIGHTS

  • ThoughtWorks: Cloud strategies for streaming scalability, aligned with my work on delivering an end-to-end e-commerce platform.
  • X-Team: Aligning tech with business goals, reflecting my innovations driving 40% ad revenue growth. 
  • Kayo CEO: AI-driven personalisation, echoing my success in boosting subscribers to 3M+ and ad serve rates by 300%.

ventures

CHIEF TECHNOLOGY OFFICER, CO-FOUNDER

Led technology innovation for startups across healthcare, automotive, fintech, social, and marketing sectors, delivering scalable solutions and driving business growth.

  • Developed AI algorithms, big data platforms, and machine learning products to address key business needs. 
  • Launched full-scale platforms with rapid adoption and high user engagement. 
  • Built secure payment systems, analytics engines, and customer-focused applications, driving market success.